Reviews & Testimonials
★★★★★ - "I hired Alex a couple weeks ago to start doing weekly servicing/cleaning at a home that has multiple water features, and he has been great so far! He seems to be very thorough with his work at the home, and his communication when it comes to scheduling and letting me know what needs to be done for the pool and other water features has been amazing! I would definitely recommend him."
Bri C., Pool Cleaning in Hubbard, TX2018-12-13
★★★★★ - "Amazing. The best customer service. Alex is great. I gave him an impossible project with an unrealistic timeline, and he cane through. He cares, and you can tell."
Brandon K., Pool Cleaning in Myra, TX2018-12-13
★★★★★ - "I was with the same company for 6 years. They changed ownership and quickly the service deteriorated. Alex and Waterfall totally came in and fixed many nagging issues with my pool and I now use them for weekly service. Just a pleasure to deal with and answers my texts in minutes. Thanks Alex!"
Clifton B., Pool Cleaning in Mount Pleasant, TX2018-12-13
★★★★★ - "Alex (the owner) came over to give me an estimate to get the pool up to where it needs to be. Decided to go with this company for weekly service. He has addressed the issue with my pool and I anticipate this company will give my pool the attention it needs so that I can have the really true "worry free" experience that is advertised by so many pool companies. Thank you, Alex!"
Rose M., Pool Repair in Lindale, TX2018-12-13
★★★★★ - "Alex responds quickly to messages and will come out personally if you have a problem."
Curtis O., Pool Cleaning in Corral City, TX2018-12-13
★★★★★ - "Excellent company! I highly recommend them. They are the only company that has been able to keep my pool clean and clear! Very personable and professional. Alex makes sure the pool is perfect before the weekends knowing that the kids are avid swimmers. Thank again Alex!"
Dawn C., Pool Cleaning in Highland Park, TX2018-12-13
★★★★★ - "One of my Best Hires! Honest guy, and very Knowledgeable."
Lorenza L., Pool Cleaning in McKinney, TX2018-12-13
Lea N., Pool Cleaning in Clarksville, TX2018-12-13
★★★★★ - "Alex was great, showed up on time, was competent and the price was appropriate. Thank you Alex."
Anonymous, Pool Cleaning in Arlington, TX2018-12-13
Bill A, Pool Cleaning in Fort Worth, TX2018-12-13
Dawn C., Pool Cleaning in Dallas, TX2018-12-06
"One of my Best Hires! Honest guy, and very Knowledgeable."
Lorenza L., Pool Cleaning in Fort Worth, TX2018-12-06
Lea N., Pool Cleaning in Springfield, TX2018-12-06
Bill A., Pool Maintenance in Blue Ridge, TX2018-12-06
★★★★★ - "Just started with Alex. So pleased with his service."
Laurie Y. in Fort Worth, TX2018-12-06
★★★★★ - "Alexander was very professional called in advance to let me know that he was driving to my home and an estimated arrival time. He was confident in his assessment of my pool. Very trustworthy person."
Erik D., Pool Cleaning in Springfield, TX2018-12-06
★★★★★ - "I was very skeptical after having had a bad experience in the past with a pool cleaning company. From my first contact with Alex I got a sense of relief. He was very warm and friendly and responded very quickly. He was also very knowledgeable and eager to help me solve my filter issues with no pressures placed on me to do other things. I was so pleased with his service that I have now opted to have Alex do my weekly pool maintenance. I highly recommend him."
Denise N., Pool Cleaning in McKinney, TX2018-12-06
★★★★★ - "Alex has done a great job cleaning our pool at a reasonable price. His communication about things is good and his correspondence is prompt and professional."
Frank N., Pool Cleaning in Dallas, TX2018-12-06
Brandon K. in Dallas, TX2018-12-06
"I hired Alex a couple weeks ago to start doing weekly servicing/cleaning at a home that has multiple water features, and he has been great so far! He seems to be very thorough with his work at the home, and his communication when it comes to scheduling and letting me know what needs to be done for the pool and other water features has been amazing! I would definitely recommend him."
Bri. C, Pool Cleaning in Dallas, TX2018-12-06
★★★★★ - "very reliable my pool was green and dirty since my pump broke and It was neglected, Alex emptied and took the necessary steps to clean it, he left it nice sparkling clean and fix my pump I can use my pool again."
Beatriz H., Pool Cleaning in Dallas, TX2018-11-06
★★★★★ - "We started working with Alex this month and I cannot express how grateful we are to have come across such an honest and hardworking pool guy! He goes above and beyond to explain everything and is very easy to work with. Our pool was GREEN and not taken care of for over a year, as we had inherited it from the original sellers of the house we just purchased. Alex came to the rescue, acid washed and cleaned our pool. Explained what we needed and very flexible with us! I highly recommend him and his team to anyone. Don't go anywhere else, use Waterfall Pool Service!"
Francel A., Pool Cleaning in McKinney, TX2018-11-06
★★★★★ - "Waterfalls/Alex did a great job on my pool that needed lots of attention. He knew exactly what was needed and fixed the problem. He was very professional and did a great job."
Negar D., Pool Service in Dallas, TX2018-11-06
★★★★★ - "Thanks, Waterfalls Pool (Alex) for the outstanding and fantastic job you have been doing for our pool. You have turned our pool from ugly green looking into the ocean blue in 2 days. The price is also very reasonable. We just wanted to make sure you know how much you are valued and appreciated. We would recommend to anyone who needs pool services. Two thumbs up for the Waterfalls Pool."
Loc N., Pool Service in McKinney, TX2018-11-06
★★★★★ - "Alex was very informative and professional and came over very quickly after putting in the request. I hired him to remove algae and clean the DE filter but he had to replace all of the fins inside."
Troy T., Pool Cleaning in Dallas, TX2018-11-06
★★★★★ - "Very good. My pool is crystal clear all week long. It would get pretty ugly with my prior service provider. Alex keeps in contact weekly. Feels very personalized."
Jennifer T, Pool Maintenance in Plano, TX2018-10-03
★★★★★ - "2 cleanings in so far and the pool is being kept in excellent shape. Work is being done on time and as requested."
Lance B, Pool Cleaning in Plano, TX2018-10-03
★★★★★ - "Everything was as we discussed and our new tile is beautiful. They were also very fast and stuck to the timeline."
Mellissa M, Pool Repair in Plano, TX2018-10-03
★★★★★ - "Alex was very professional and responsive. He was very communicable, giving me updates and using email and text. He also offered a much lower estimate than rest of the folks I reached out to."
Joseph P, Pool Service in Plano, TX2018-10-03
★★★★★ - "This was absolutely the best service Hands Down!!!!!!!!!!!!! Alex is very responsive, detailed and Professional. He answered all of my questions with detailed explanation, was always there when he said he would be and did a fantastic job. My pool looks amazing. I would definitely recommend and refer this company to anyone and would hire again in a heartbeat. Thank you so much, Alex!!!!!!!!!!!!!!!"
Tina L., Pool Maintenance in Plano, TX2018-08-29
★★★★★ - "Alex did an excellent job cleaning up my pool! It went from nasty green to beautiful blue! He's been very kind and easy to get in touch with when I have questions."
Brittany H., Pool Cleaning in Plano, TX2018-08-29
★★★★★ - "Warren did a great job. It was a small job, but he took great care to complete it quickly and professionally. Alex, the owner, kept in touch throughout the project. I'll be using Waterfalls Pool for my pool needs in the future."
Jamie B., Pool Service in McKinney, TX2018-08-29
★★★★★ - "Alex is amazing! Quick to respond! Very thorough and honest! You don't give Alex your business, he flat out earns it!!!"
B'Jay K., Pool Service in Plano, TX2018-08-29
★★★★★ - "Alex does a fantastic job with any pool! I guarantee you'll be happy with his service!"
Brandon H, Pool Maintenance in Plano, TX2018-07-25
★★★★★ - "I had a very favorable experience with Waterfall Pool Service. The owner Alex was professional, knowledgeable and exceeded my expectations. I would recommend this company for pool service very highly."
Page S., Pool Service in Plano, TX2018-07-25
★★★★★ - "Alex did a great job!! Very professional and knowledgeable..."
Kevin R, Pool Service in McKinney, TX2018-07-25
★★★★★ - "Alex with Waterfalls Pool Service was absolutely all over it. He was prompt, engaged, pointing out & resolving issues that our pool builder neglected to finish or implement. He immediately took action with my pool equipment and the swim area and made things completely operational and we were swimming the same day. So grateful for Alex and his attention to detail and quick turnaround on the work. He also followed up to ensure we were satisfied with his work. Five Star vendor"
Guy H, Pool Repair in McKinney, TX2018-07-25
★★★★★ - "Alex was prompt and helpful! We look forward to working with him."
Corey N., Pool Service in Plano, TX2018-07-25
★★★★★ - "Alex was fast and definitely knows swimming pools. We will hire him again!"
Yves H., Pool Service in Plano, TX2018-06-25
★★★★★ - "Alex was prompt and courteous. We reported an issue on this site on Sunday and Alex emailed me within an hour. The appointment was on Tuesday and our filter system was repaired that same day at a reasonable price. Would use Alex again!"
David P., Pool Repair in McKinney, TX2018-06-25
★★★★★ - "I'm so happy to have found Waterfall Pool Service."
Anna P., Pool Service in Plano, TX2018-06-25
★★★★★ - "They did a great job!"
Kris M, Pool Cleaning in McKinney, TX2018-06-25
★★★★★ - "Friendly and professional. So far so good."
Randy S., Pool Maintenance in Plano, TX2018-06-25
★★★★★ - "Alex was prompt to respond my request. Communication after hiring was superb. He showed up early and evaluated my 13 years old pool maintained by me. He checks the chemistry and was good, but he recommended using less auto Chlorination since I was using too much. The Chlorine adjustment will save me some money for sure. He replaced the Spa check valve that was bad for cheap and it was only an old broken rubber seal. A previous pool guy wanted to replace the whole valve and charge for an hour job at a total cost of $180 plus tax. Alex is not only honest but a very personable happy Carioca (the name for people from Rio De Janeiro). He brings his own chemicals, which are included in his super affordable service fee. Having a nice honest guy doing your pool is Priceless. Give him a call if you need help with your pool."
Robert L., Water Testing in McKinney, TX2018-05-22
★★★★★ - "Alex takes pride in his work and does everything to be sure the pool is clean and functioning at its best! He is always available for questions, handles problems very well and is professional and courteous at all times!"
Lisa L., Pool Maintenance in McKinney, TX2018-05-22
★★★★★ - "Alex (Waterfalls Pool Service) has been servicing my inground swimming pool in Allen, TX since last year. There were some parts that needed to be replaced on the automatic vacuum and the pool pump itself and Alex ordered the parts for me and replaced them without any hassle. He also did an exceptional job of cleaning the filters, they look brand new. The best part of hiring Alex as your pool guys is the fact that he is very very professional, easy to communicate with and he provides excellent weekly pool service. You can rest assured that your pool will be taken care of."
Jyoti K, Pool Cleaning in McKinney, TX2018-05-22
Denise N., Pool Maintenance in McKinney, TX2018-05-09
Erik D., Pool Service in McKinney, TX2018-05-09
Bill A., Pool Repair in McKinney, TX2018-05-08
Lea N., Pool Cleaning in McKinney, TX2018-05-08
★★★★★ - "Very reliable my pool was green and dirty since my pump broke and It was neglected, Alex emptied and took the necessary steps to cleaned it, he left it nice sparkling clean and fix my pump I can use my pool again."
Beatriz H., Pool Maintenance in McKinney, TX2018-04-17
★★★★★ - "My husband and I selected Waterfalls Pool Service due to the many positive reviews. We are also pleased to say that we are very happy with our selection, Alex has been great to work with. Alex is very efficient, he keeps us informed of the pool maintenance and our pool looks GREAT! Thanks Alex!"
Randy R., Pool Maintenance in Plano, TX2018-04-17
Francel A., Pool Service in Allen, TX2018-04-17
Negar D., Pool Repair in McKinney, TX2018-04-17
Frank N., Pool Cleaning in McKinney, TX2018-04-17